Comprehensive Staff Training Complete

Dollywood team members have completed comprehensive training programs in preparation for the Harvest Festival presented by Humana, ensuring every guest feels like part of the Dollywood family during the six-week celebration. The training encompasses festival-specific procedures, guest service excellence, and specialized knowledge about the extensive autumn programming that distinguishes the Harvest Festival as the country's best fall theme park event.

Festival-Specific Service Training

Staff training has focused on the unique elements of the Harvest Festival experience, including detailed knowledge about Great Pumpkin LumiNights, the new Candy Corn Country area, and the extensive entertainment lineup featuring over 700 live performances. Team members are prepared to assist guests with festival navigation, provide information about seasonal offerings, and ensure the warm hospitality that defines the Dollywood experience throughout the autumn celebration.

Entertainment and Technical Crew Readiness

Specialized training has been completed for entertainment and technical crews who will support the more than 140 artists performing during the festival. This includes sound system operation, stage management, artist liaison procedures, and coordination protocols that ensure seamless transitions between the diverse musical genres spanning Southern gospel, bluegrass, country, and Americana throughout the festival period.

Safety and Emergency Procedures Updated

All staff members have completed updated safety and emergency procedure training specific to the Harvest Festival's unique elements, including crowd management during Great Pumpkin LumiNights, special event protocols for live performances, and procedures related to the extensive pumpkin displays and seasonal decorations throughout the park. The training ensures guest safety while maintaining the magical festival atmosphere.

Resort and Hospitality Team Preparation

Teams at Dollywood's DreamMore Resort and Spa and Dollywood's HeartSong Lodge & Resort have completed training for enhanced festival programming, including special seasonal food offerings, Camp DW daily crafts, and resort activities that extend the Harvest Festival experience beyond the theme park. The comprehensive preparation ensures guests receive consistent excellence whether visiting the park or staying at resort properties during the celebration.